Privacy Policy

Your privacy matters. This policy explains how Pristinebirchplaza collects, uses, and safeguards personal data from guests and website visitors.

Last updated: 2026-07-27 · Effective immediately.

1. Who we are

Pristinebirchplaza ("we", "us", "our") runs the website at https://pristinebirchplaza.website/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy-related enquiries, please contact [email protected].

2. Information we collect

We collect the following categories of information:

• Reservation details: name, address, contact information, payment data, stay dates, and dietary or accessibility preferences.
• Communication data: messages you send via our website, email, or telephone.
• Website usage: IP address, browser, device, referring page, visited pages, timestamps, and anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is processed only to deliver and improve our services, including:

• To process reservations and payments, and deliver the services you book with us.
• To communicate about your stay, send confirmations, and answer enquiries.
• To comply with legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• To improve our website and services through aggregated, privacy-respecting analytics.
• To send marketing communications when you have explicitly consented; you may unsubscribe at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom, we rely on the following legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a safe and reliable website.

5. Sharing of personal data

We do not sell personal data. We share it only with trusted service providers acting on our behalf (payment processors, booking systems, IT hosting) under written agreements, with public authorities where required by law, and with successors in the event of a corporate reorganisation.

6. Cookies

This website uses strictly necessary cookies to function. Optional analytics and marketing cookies are set only after consent through our cookie banner. You may withdraw consent at any time by clearing your browser storage for this site.

7. Data retention

We keep reservation and accounting records for the period required by tax and gaming-licence law (typically 10 years). Marketing data is retained only while your consent remains valid. Server logs are removed within 30 days.

8. Your rights

Subject to local law, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. International transfers

Where personal data is transferred outside the European Economic Area, we ensure an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

Our website is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 16. If you believe such data has been provided, contact us so we can remove it.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page marks the current version. Material changes will be communicated on this website.